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Watch Duty Support
Frequently Asked Questions
General
General
101: How To Use Watch Duty
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Where can I find my evacuation zone?
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What states and counties do you cover?
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How do I install Watch Duty on my iPhone or Android device?
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Flooding Access and Features
Flooding Notifications FAQs
Watch Duty Platform Support Policy
Device or Browser Not Supported
Layer isn’t working
How do I update my payment information?
How many devices can I use Watch Duty on?
How do I log in?
Why am I under an evacuation status?
Do you have collateral for printing?
Do you have a phone number for support?
How do I update my app?
Does Watch Duty work on a desktop, laptop, or web browser?
My Android app crashes, doesn't load, or I see a white screen
How do I check the app version?
Why is my current location not accurate?
How do I submit photos of fires and floods to Watch Duty?
Can I use Watch Duty if I don't have a smart phone?
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