If you received a notice that your device or browser is no longer supported, please try the following steps to resolve this issue.
Android
- Confirm your device has the most recent version of Android installed.
- Disable the Surface Wind Direction map layer, then force-quit and relaunch Watch Duty.
Windows 11
- Press the Windows Key + S, type in, and click on Graphics Settings.
- Click on Change default graphic settings.
- Toggle Hardware-accelerated GPU scheduling on.
Windows 10
- Press the Windows Key + S, type in, and click on Graphics Settings.
Enable Browser Hardware-accelerated
Edge Browser
- Open Microsoft Edge
- Launch the Edge browser.
- Access System Settings
- Type edge://settings/system in the address bar and press Enter.
- Locate Hardware Acceleration
- Find the option labeled Use hardware acceleration when available.
- Enable Hardware Acceleration
- Toggle the switch to the "On" position if it's not already enabled.
- Relaunch Edge
- Close and reopen the browser to apply the changes.
Chrome Browser
- Open Chrome.
- Click on the three dots in the upper-right corner to open the menu.
- Go to Settings.
- On the left side, select System.
- Under the System section, toggle the switch for Use hardware acceleration when available to On.
- Restart Chrome.
Firefox Browser
- Open Firefox and go to Preferences:
- Click on the three horizontal lines (the menu button) in the upper right corner of the Firefox window.
- Select Settings from the dropdown menu.
- Alternatively, you can type about:preferences into the address bar and press Enter.
- Go to the Performance section:
- In the left-hand menu, click on General.
- Scroll down to the Performance section.
- Uncheck "Use recommended performance settings":
- Locate the checkbox next to Use recommended performance settings and uncheck it.
- Enable "Use hardware acceleration when available":
- Once you uncheck the Use recommended performance settings box, the option Use hardware acceleration when available will appear.
- Make sure that this box is checked to enable hardware acceleration.
- Restart Firefox:
- Close and reopen Firefox for the changes to take effect.