Canceling your Watch Duty membership stops it from renewing. You'll continue to have access to your membership features through the end of the period you've already paid for.
The cancellation process depends on how you purchased your membership.
How do I cancel a membership purchased through Watch Duty?
To manage your membership in the Watch Duty app:
- Open the Main Menu (☰).
- Tap your name and email address near the bottom of the menu.
- Select Manage Membership.
Canceling your membership prevents the next renewal. Your current membership benefits will remain available until the end of your paid membership term.
Will Watch Duty remind me before my membership renews?
Watch Duty sends renewal reminder emails 30 days and 7 days before the renewal date for all memberships.
These reminders give you an opportunity to cancel your upcoming renewal while continuing to use your membership for the remainder of your current term.
What if my membership already renewed?
If your membership renewed and you didn't intend to continue it, contact Watch Duty Support for help.
If you're seeking a refund, contact us before disputing the charge with your bank or credit card company. Once a charge is disputed, the bank may prevent Watch Duty from issuing a refund directly until the dispute is resolved. For more information, see I Disputed a Watch Duty Charge With My Bank — What Happens Next?.
What if I just need to update my payment method?
If you want to keep your membership but need to change the card on file:
- Open the Main Menu (☰).
- Tap your name and email address.
- Select Manage Membership.
For memberships billed directly by Watch Duty, Support can also help you access the appropriate billing-update process.
What if I purchased my membership through Apple?
Memberships purchased through Apple's App Store are managed by Apple. Watch Duty cannot cancel an App Store subscription on your behalf. For more information, see Apple App Store Memberships: Login, Billing, and Cancellation Help.