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My app crashes, doesn't load, or I see a white screen on Android

  • Updated
  1. Open the Settings on your device.
  2. Tap the Storage heading to open the settings page.
  3. Tap the Other Apps heading to see a list of your installed app.
  4. Find the Watch Duty app and tap the Clear Cache and Clear Data/Clear Storage buttons.
  5. Uninstall the Watch Duty app.
  6. Re-install the app from the app store.

If the problem persists, please contact support.

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